What to do if you suspect you might have COVID-19 (Coronavirus)

If you think you may have the COVID-19 (Coronavirus) symptoms or have been in close contact with someone who has it, this self-assessment tool may help you determine if you need to seek further care.

This information is not intended to provide medical advice. If you have medical questions, consult a health practitioner or your local public health unit.

If you are feeling unwell with any of the following symptoms:

  • Fever, new cough or difficulty breathing (or a combination of these symptoms)?
  • Muscle aches, fatigue, headache, sore throat, runny nose or diarrhea? Symptoms in young children may also be non-specific (for example, lethargy, poor feeding).

And have experienced any of the following:

  • Have you traveled outside the United States in the last 14 days?
  • Does someone you are in close contact with have COVID-19 (for example, someone in your household or workplace)?
  • Are you in close contact with a person who is sick with respiratory symptoms (for example, fever, cough or difficulty breathing) who recently traveled outside the United States?

If you answered yes to these questions, you should seek clinical assessment for COVID-19 over the phone or online.

The majority of COVID-19 illnesses are mild. A clinician can help guide whether you will require further care or potential testing in person. Please use one of the following options:

  • Use a virtual online doctor evaluation. One options is to download and use Baptist Health Care onDemand App. It provides immediate virtual access to licensed doctors and experts anywhere 24/7. After you enroll, you can start your virtual visit using any smart phone, tablet, or computer.
  • Contact your primary care provider (for example, family doctor) or local health department.

If you start to experience worsening symptoms, please call your local emergency department or health department first for further instructions. 

If you answered no to these questions, it is unlikely that you have COVID-19.

Nevertheless, you should continue to monitor your health. If you develop any new symptoms, please seek clinical assessment and testing for COVID-19.

Non-Essential Appointments Cancelled

Due to COVID-19, we will be reaching out to you to reschedule any non-essential appointments (re: physicals, annuals, and other well visits) until further notice.

COVID-19 is causing things to change rapidly and our operations can vary because of this. We ask for your understanding and that you check our website for the latest on operational hours and services available.

You can also call ahead if you have questions.

We are proud of our staff who are working during this time, and pledge to you our highest service possible during this pandemic.


Patient/Visitor Guideline Update

In an effort to minimize the risk of COVID-19 transmission and provide a safer environment and promote social distancing which is recommended by the CDC, we are asking that patients limit the number of people accompanying them to an appointment. No visitors (including children) will be allowed to accompany each patient unless a specific patient needs extra support. We encouraged visitors to remain closely connected to their loved ones through virtual means, including Skype, FaceTime, WhatsApp, and/or phone.

Additionally, we are respectfully asking that children not accompany any adult patients, unless there is a medical necessity. We know this may cause scheduling challenges, particularly for families with younger siblings, but we can all play a role in reducing the spread of this virus. Thank you for understanding our need to do so and for helping us keep you and our greater community healthy.

We are also asking any patients with a cough, shortness of breath or fever not to come to our facility and call ahead of time. You will be directed to another facility for evaluation.

All patients are to wash their hands before and after their visit. Hand washing, social distancing, and self-isolation are still the best ways to prevent this virus from spreading more widely.

We are committed to providing the best care to you and will continue to give you the best guidance we can.

Please monitor our COVID-19 updates by clicking here. 

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